Shenny's

Laser, Lights & Skin Care

POLICIES

Appointments

Appointments are based on availability. Some restrictions may apply. We make every effort to accommodate last minute appointments when possible.  Appointments can be scheduled in advance by calling (403) 669-0310 or by email to shenny@shennys.com.  All email bookings will be re-confirmed by your service provider within one business day.

Payment Information

We accept Visa, Mastercard, Debit cards, Cash and our Gift Certificates/Gift Cards unless otherwise specified.

Cancellation or to Reschedule

Appointment availability can be guaranteed with a major credit card or gift certificate.  We require 48 hours notice to cancel or to re-schedule your appointment.  For less than 48 hours notice, as a courtesy to us, a 50% charge will be applied to your credit card or deducted from your gift certificate.  In the event of a "no show"  the full charge for the appointment will be applied.

Excessive Cancellations or No Shows

If you have 2 consecutive cancellations or no shows, we require that payment be made in full prior to scheduling any future appointments. 

Gratuity & Taxes

Services Prices and Package Prices do not include Gratuity and GST.

Age Restrictions

Children 12 or under must be accompanied by an adult. 

Health Concerns or Issues

It is your responsibility to notify us at each visit of any medical concerns, allergies, medications(accutane, gold therapy) or using Retin A, glycolic acids or other treatments (botox, fillers), sun exposure or anything  that could conflict with any of our services.  If you are in doubt, we will be glad to discuss whether or not you should have any kind of treatment/services.  In some cases, a medical note from your doctor may be required.